FAQ

You can email us to ask for a quotation or order form at [email protected] Our office will respond to you to acknowledge your request.

We accept direct transfer payments, Paypal, and credit cards.

A 50% deposit is required when you order, prior to manufacture, and the balance to be paid upon completion before dispatching. The office will advise when the order is complete.

Yes, Please feel free to contact us to discuss these options.

Our MOQ start from as little as 500 units.

This depends on availability of raw material ingredients, packaging and manufacture scheduling. A general timeline of 6 weeks is allocated. However our team will update you on progress and if delivery is urgently required, please inform our office and we will accommodate the changes.

We will purchase raw materials required to manufacture your order. As specified in our terms of trade, all unique raw materials are requested to be purchased by the client. Please enquire with our team.

We work with a number of packaging suppliers, printers and labelling companies. Once you have chosen and designed your packaging, we will source the appropriate packaging for your confirmation. You also have the option to source your own packaging materials and send them directly to our warehouse.

Yes, it is possible. Please contact us regarding the details and our team can assist you.